Family Services

Home Start Bristol 


Home-Start Bristol offers free, confidential support, friendship and practical help to parents in Bristol and South Gloucestershire who are going through a challenging time and have at least one child under the age of five.

Young Minds Parents Helpline 


Young Minds offer a Parent Helpline and Webchat for parents and carers who are concerned about their child’s mental health, up to the age of 25. 

Family Lives 


Family Lives provides targeted early intervention and crisis support to families.



Mosac offer a confidential, supportive, non-judgmental and informative national helpline for parents and carers of children and young people who have experienced sexual abuse. Their helpline is run by trained and experienced volunteers. Lines are open daily from 10am to 2pm (Monday, Thursday and Friday) and 10am to 6pm (Tuesday and Wednesday).


0117 440 6788

Pause works with women who have experienced, or are at risk of, repeat removal of children from their care. Through an intense
programme of support, it aims to break this cycle for a more positive future. Pause aims to not define women in relation to any one issue.

Get in touch

You can contact us via our Helpline

Telephone Helpline Opening Hours

Mon 10am-12noon / 1pm-3pm / 8pm-10pm
Tue 10am-12noon / 1pm-3pm / 8pm-10pm
Wed 10am-12noon / 1pm-3pm
Thu & Fri 10am-12noon

0345 458 2914
0117 916 6461

Webchat Opening Hours

Mon 1pm-3pm / 8pm-10pm
Tue 10am-12noon / 8pm-10pm
Thu & Fri 10am-12noon